General Questions & Information

The Real Voices – Real Choices Conference is designed to inform, educate, and empower individuals who receive services through the vast array of providers supported by the Missouri Department of Mental Health. The conference is planned by a committee of volunteers who receive treatment services for substance use disorders, developmental disabilities, and mental illness. The conference hosts a variety of informative, interactive presentations offering tools of advocacy and messages of hope to those in attendance, in hopes of promoting independence and a better quality of life regardless of diagnoses.

The conference will be held August 28-30, 2022. The conference will begin at 2:00 p.m. on Sunday, August 28, 2022, and end at 11:30 a.m. on Tuesday, August 30, 2022.

The conference will be held at Margaritaville Lake Resort in Osage Beach, MO. The web site for Margaritaville Resort is https://www.margaritavilleresortlakeoftheozarks.com/. Directions to the Resort are listed on their web site. You may also contact them at 573-348-3131.

Yes. You will want to bring money if you plan on buying a conference t-shirt or dinner on Monday night. T-shirts are $15.00 and the hamburger or hotdog dinner is $11.00. Also, you may want to have money on hand for the vending machines and shops located on the grounds of Margaritaville Lake Resort. You will want to bring money for additional meals that are not provided. See Meals below.

Registration

Registration will be open on May 15, 2022. When registering, you will have one hour to complete the form. Please be sure to have all your information ready.

Single Registration: The conference registration fee for a consumer, self-advocate, person in recovery or family member is $100.00 for a single sleeping room.

Double Registration: The conference registration fee for two individuals who do not mind sharing a room is $180.00. When you register, you must identify the person you are sharing your room with, and each of you will need to pay $90.00. Please be sure your roommate is registered at the same time, to ensure you receive a room, as space is limited this year.

***Personal Care Attendants (PCA’s) do not have to pay a separate registration. For more information, see the information below about Personal Care Attendants.

SINGLE REGISTRATION: This registration includes all conference materials, all conference activities, four meals including Sunday Evening Box Dinner, Monday Breakfast, Monday Lunch and Tuesday Breakfast and one sleeping room for two nights on August 28 & 29, 2022 at Margaritaville Lake Resort.

DOUBLE REGISTRATION: This registration includes all conference materials for two people, all conference activities for two people, four meals for two people including Sunday Evening Box Dinner, Monday Breakfast, Monday Lunch and Tuesday Breakfast, and one sleeping room to share for two nights on August 28 & 29, 2022 at Margaritaville Lake Resort.

Please make your check or money order payable to: Missouri Mental Health Foundation. You may mail your check or money order to:

Missouri Mental Health Foundation
221 Metro Drive. Suite C
Jefferson City, MO 65109

The cost for a professional is $160.00. This registration includes all conference materials, all conference activities and four meals including Sunday Evening Box Dinner, Monday Breakfast, Monday Lunch and Tuesday Breakfast. Individuals registering as a professional are responsible for making their own hotel reservation. The cost for a hotel is $96.00 per night when registering with the Real Voices group. You may contact Margaritaville Resort at 573-348-3131.

To complete a group registration, you may contact the Conference Coordinator to receive a special group registration link to complete the registration online. If you wish to submit a check for the group’s registrations, you will need to download and complete the hard copy registration form (for each individual) and mail them along with payment to the address below.

To complete a group registration, you may contact the Conference Coordinator to receive a special group registration link to complete the registration online. If you wish to submit a check for the group’s registrations, you will need to download and complete the hard copy registration form (for each individual) and mail them along with payment to the address below.

Coordinator’s Contact Info

Phone: 573-751-3143
Email: consumerconference@dmh.mo.gov

Checks payable to:

Missouri Mental Health Foundation
221 Metro Drive. Suite C
Jefferson City, MO 65109

Additionally, with your help, we will make every attempt to locate your sleeping rooms close together. 

The Conference Coordinator will assist you with any substitutions. No substitutions will be granted without the approval of the Coordinator. If you have additional questions about substitutions, you may call the Coordinator at (573) 751-3143. To ensure timely approval, please notify the Coordinator as soon as possible of any changes to registrants.

We know sometimes that happens, however, if you miss the August 10, 2022, registration deadline, the Conference committee may not be able to accommodate your requests (including hotel and special meal requests) or provide you with the conference materials. The conference is growing quickly which is very exciting, and there are limited rooms available at Margaritaville Lake Resort.

If you need to cancel your registration, you must notify the Missouri Department of Mental Health Conference Coordinator at 573-751-3143 or the Missouri Mental Health Foundation at 573-635-9201 by August 1, 2022. Any cancellations or replacements after August 1, 2022, will not be granted a refund.

If you register for the conference, and you do not attend and do not cancel, we will not make you a hotel reservation at next year’s conference.

Conference check-in begins at 11:00 a.m. on Sunday, August 28. The conference does not begin until 2:00 p.m. Please note, you may not check-in to your hotel room until after 3:00 pm.

You may call the Conference Coordinator at 573-751-3143 or send an email to the Coordinator at consumerconference@dmh.mo.gov, or the Missouri Mental Health Foundation at mmhf@missourimhf.org.

Meals and Dining

Four meals will be provided during the conference. They include Sunday evening, Monday breakfast, Monday lunch, and Tuesday breakfast. A boxed meal will be served on Sunday evening so you may eat in Windgate Hall with others or you may take the meal to your room. You may bring food with you to the conference and place it in the refrigerator in your room or you may purchase food at the various restaurants located at Margaritaville Lake Resort or travel off the property to enjoy other local restaurants. ***For the provided meals, you will need to show your badge at the entrance to Windgate. If you do not have a badge, you will not be allowed to enter Windgate for the meals.

Optional Meal: On Monday night for $11.00, you may purchase a 1/4lb hamburger OR two 1/8lb hotdogs, bag of chips, and a bottle of soda or water. If you do not wish to purchase the Monday night meal, then you are welcome to visit one of the on-site restaurants or any nearby eateries.

For additional guests, meal tickets may be purchased for $35.00 and may be purchased at the Conference Registration Desk. Only cash and checks will be accepted for the additional meal tickets.

If you need a special diet, please indicate that when you register. The hotel will attempt to accommodate reasonable requests. You may need to ask Margaritaville Resort staff in the eating areas for your special meals as they are set aside for request only.

Yes, there are several options in the main complex.

JB’s Boathouse Grill
Casual dining in a nautical atmosphere.  Breakfast, lunch, and
dinner served daily.

Landshark Bar & Grill
Offers a tropical dining experience.

The Tiki Hut Pool Bar
Sandwiches and lighter snack food items.

Frank and Lola’s Pizzeria and Billiards
Piping hot pizza, wings, salads, and sandwiches.  Eat in, take out or order through Room Service.

Windrose Marker 26 Lakeside Dining
The finest lakeside dining experience on the Lake.  An upscale American steak-and-seafood restaurant featuring food prepared with contemporary flair.

License to Chill Bar & Grill
The perfect place to start every day.  Specialty pastries, flavored coffees, vanilla & mocha Frappuccino, iced lattes, espresso & cappuccino. Drop in for a relaxing drink or light meal in the afternoon or evening.

The Oaks
Large variety of snack foods and beverages.

Please remember, if you are eating there…sometimes the lines are long, and service takes a while.

Entertainment

Yes. There will be entertainment on Sunday evening as well as Monday evening. Please see the details below.

SUNDAY EVENING!

Sunday evening entertainment will consist of bingo and movie night held in the Paradise A, B, and C locations. Signs will be posted that evening for further instruction.

MONDAY EVENING – KARAOKE TIME!

The longest Conga line in Resort history! Monday evening, we will host karaoke. If you would like the opportunity to perform Karaoke on Monday evening, you must sign up on Sunday for a chance to have your name randomly drawn. On Monday morning, the RVRC committee will draw the names of those able to sing. Because of the enormous number of individuals who wish to perform and the limited time we have, all performers will be selected during a random drawing.

Resort Accommodations

If you register as a consumer, self-advocate, person in recovery or family member, conference-planning staff will make a hotel reservation for you on Sunday, August 28 and Monday, August 29. If you require special accommodations, please make sure you indicate your request on the registration form so conference planning staff can make your requests known to the hotel.

If you register as a Professional, you are responsible for making your own hotel reservations. You may contact Margaritaville Lake Resort at 573-348-3131 and be sure to let them know you are with the Real Voices, Real Choices group.

Margaritaville Lake Resort has reserved rooms for our conference in the main buildings (Building A and E). However, because the conference has grown so much, you might be assigned a room in the buildings around the grounds. If you are coming as a group, there are several larger duplexes that sleep 8-10 people that we might be able to put your group in. Please contact conference staff as soon as possible if you are interested in this accommodation. These duplexes do have kitchens and multiple bathrooms. Shuttle service is provided to and from the main building. These accommodations do not have phones in the rooms. Please make sure you have a cell phone for emergencies.

No, you are not required to share a room with anyone unless you have committed to the double registration in which you have already chosen who will share a room with you, or you have a PCA. Individuals who register as a consumer, self-advocate, person in recovery or family member will not have to share a room if you register and pay for a single registration.

Margaritaville Lake Resort has agreed to offer hotel rooms to conference participants the night before and the night after the conference at a special reduced rate of $96.00. If you take advantage of this offer, you are responsible for making arrangements with Margaritaville Lake Resort and paying for the extra nights and any related charges. Please contact Margaritaville Lake Resort directly to make these arrangements as soon as possible and let conference staff know.

Please Note: It is important that you register for the conference as soon as possible and contact Margaritaville Lake Resort about your plans to stay. It is difficult for the resort to commit for a Saturday night stay in the same room as they are full with other guests. They cannot guarantee that you will not be moved to another room if you are booking for Saturday night.

The official check-in time for the hotel is 4:00 p.m. in the hotel lobby. When you arrive, you may ask if your room is ready. If it is not, you may ask conference staff where to store your luggage until your room is ready. A special room has been reserved for conference attendees to place their luggage. Please do not get frustrated with the hotel staff if your room is not ready before 4:00 p.m. They are attempting to make accommodations, but the rooms have to be cleaned after the last guests depart.

Luggage will be able to be stored upon check in and departure will be available right off the main registration desk. Please watch for signs.

Wi-Fi is available at the hotel in the guest rooms and public foyer areas.  Meeting rooms do not have Wi-Fi access.   

If requested, transportation is available by Margaritaville Lake Resort staff on the resort complex only. If you need transportation services, you may contact the front desk.

If you need transportation outside the resort area, you must make your own arrangements.

Only designated/dedicated service animals will be allowed on the property.

Casual dress is appropriate for the conference. Please be aware that conference rooms may be cold, so you might want to bring a sweater or jacket with you. It is difficult to control the temperatures for everyone’s liking, so please plan accordingly.

Swimming areas are available at Margaritaville Lake Resort so you may wish to pack a swimsuit. There is an indoor accessible pool at Margaritaville Lake Resort, if you have questions during your stay ask the resort or Conference staff. Waterpark available onsite for additional cost.

Accessibility

There is free accessible parking located next to the hotel.

Margaritaville Lake Resort does have accessible hotel rooms.  If you need an accessible room, it is important to register as soon as possible, and include your accessibility needs on the registration form. We provide these rooms on a first come first registered basis. Margaritaville Lake Resort has recently purchased accessible raised toilet seats that can be utilized in regular rooms, and they have some portable stools that can be used in showers.  If the Committee runs out of accessible rooms, you may want to consider another hotel location near the Resort.  Your conference fee does not include rooms at another hotel nor can the Committee make reservations or reduce your conference fee or pay your additional expenses if you choose to stay at another location.

The Conference Committee will provide large print and Braille for the conference workshops only on an as needed basis.  If this service is needed you must indicate this on your registration form and submit your form no later than July 15, 2022.

The Conference Committee will provide large print and Braille for the conference workshops only on an as needed basis.  If this service is needed you must indicate this on your registration form and submit your form no later than July 15, 2022.

If you have made arrangements with Conference Staff for large print or Braille, these documents will be available at the conference registration desk. Please make sure you let the staff know as they will not be with your packet.

Yes, but only designated/dedicated service animals will be allowed on the property.

Personal Care Attendants

PCA’s do not have to complete or pay for a separate registration but they must be listed as a PCA on someone’s registration form. PCA’s will not be given a separate sleeping room from the person they are assisting. If a PCA wants to stay in a separate room from the individual they are assisting, they must make the reservation and pay for the reservation on their own.

If you have a PCA, you will need to provide us the attendant’s name so they will have a name badge for provided meals. If you do not have their name at the time of registration, we will make a generic registration packet for your attendant, and they can personalize it when they arrive.

Our staff does not provide transfer services for individuals. Please make sure your PCA is able to perform the necessary functions for your care.

You must know the name of every person who is in your group before arriving at the resort. The Conference Coordinator will be in touch with the main contact person to ensure that all folks are accounted for prior to arrival.

To keep everyone in the same block of rooms; contact the Conference Coordinator to ensure that everyone is in the same building ahead of time.

Phone: 573-751-3143
Email: consumerconference@dmh.mo.gov

If you have substitutions on the day of the conference, you must get with the Conference planning staff for approval. No substitutions will be made without the Conference Coordinator’s approval.

Exhibitors

Exhibits will be in Windgate Hall. Again, this year we will have a checklist. If you have all exhibitors sign your list, you may enter your card in a prize drawing. After receiving all the signatures, you may submit your checklist to the registration desk.

If you have registered as an exhibitor, your registration materials will be in Windgate Hall with the Conference Planning staff, or on your table. If you arrive late, you may check in at the registration desk in front of Paradise A. All conference meals are included with your exhibit registration for up to two people. You are responsible for making your reservations with the hotel.

Sessions and Presentations

Presentations will be about 45 minutes long with 15 minutes of questions and answers.

Presentations will be about a variety of topics. You can find out the content of a presentation by looking in your program booklet.

Yes, the committee will have attendance prizes to be given away throughout the conference and at each individual session. A grand prize will be given away at the final session. You must be present to win.

This year, the Real Voices Real Choices Conference will offer five different presentations at a time, and they will be classified under a specific track. For example, the tracks offered will include developmental disabilities, mental illness, substance use disorders, family/youth, and general (all others not specific to a designated track). Anyone can attend the different tracks, but the track along with the presentation description, will make the attendee aware of what they are specifically trying to learn in the session they choose.

Please note, this year there will be a separate track for Peer Specialists to earn CEUs. In addition to the five different presentations offered at a time, there will be two additional presentation options upstairs for the Peer Specialist track. These presentations are intended for Peer Specialists to gain CEUs (if they paid the CEU cost during registration). While anyone is welcome to attend these sessions, they are intended for Peer Specialists to gain continuing education units (CEUs), and CEUs can only be issued to those who paid during registration, and signed in to the session using the sign in sheet.

Additional Activities

Yes, there will be an Art Room located in Windgate 61. Come and be creative! The Art Room times will be posted by the door. Supplies will not be allowed out of the Art Room.

We will be hosting some pre-conference activities for early arrivals which will begin at noon. Activities include games, a movie feature, and a first-time attendee orientation. Watch for signs.

Yes, a meeting will be held each night located in Windgate 62, Windgate 63, and Windgate 64.

The Conference Committee will be selling T-shirts for $15.00 each. Sizes are limited and therefore, we would encourage you to purchase early during the conference. There will also be small mementos available for purchase at the t-shirt sales desk.

Assistance

Yes, there will be a nurse available 24 hours a day. During the scheduled conference, the nurse will be located in Windgate 60. After hours, please contact the hotel front desk who will page the nurse or appropriate emergency personnel.

Nurses are not responsible for providing transfer services to individuals.

If you need assistance or have questions during the conference, please come to the Conference Registration Desk or talk to a Conference Planning Committee member.  They will be roaming and working throughout the conference and will be wearing volunteer t-shirts.

We will be able to provide you with another nametag.  However, if you lose your conference bag and give away items, there is nothing the conference committee can do.  We will have limited supplies.  We would encourage you to put your name on your items.  Lost and found will be at the Registration Desk.

Photographers will be canvassing the crowds throughout the event. Photos will be shown in a slide show at the end of the conference and on the DMH public website. Everyone attending the conference is required to sign a release form which is connected to the online registration form. The committee is unable to guarantee your photo will not be taken or posted.

To the fullest extent permitted by law, I/we indemnify and hold harmless, the Missouri Department of Mental Health, Missouri Mental Health Foundation, Margaritaville Lake Resort and Conference Center and their directors, officers, consultants, agents, employees and volunteers from and against all claims, damages, losses and expenses, including but not limited to attorney’s fees and court costs, arising out of or resulting from my participation in this event, including damage, loss or expense is attributable to bodily injury, sickness, disease or death, or personal injury, or to injury to or destruction of tangible property or to others involved in the event.